Paul Fredrick Reviews
Paul Fredrick Customer Reviews (3)
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Paul Fredrick Customer’s Q&A
Paul Fredrick FAQs
About Paulfredrick.com Popular Products and Services?
Paulfredrick.com is a popular online store known for its wide range of men's fashion. The website offers a variety of products and services. Catalog Orders is a service that allows customers to place orders via telephone or email. They accept most major credit cards including Visa, Master Card, American Express, Discover/NOVUS, Diner’s Club and PayPal.
The website also provides detailed information on how to order products. Customers can select the size and color of the product they wish to purchase from the drop-down menus and then add the item to their shopping bag. Once the shopping bag is filled, customers can proceed to checkout.
In terms of shipping, Paulfredrick.com offers Free Shipping every day on orders above $150. They also provide expedited delivery services for an additional charge. The website provides detailed information about the shipping methods and costs based on the total value of the order.
Paulfredrick.com also offers a Simple Returns & FREE Exchanges service. If a customer is not completely satisfied with their purchase, they can contact the customer service for a free exchange within 90 days.
Please note that all the information provided is based on the latest available data and may be subject to change. For the most accurate and up-to-date information, it is recommended to visit the official Paulfredrick.com website.
About Paulfredrick.com Prices and Cost?
Paulfredrick.com offers Free Shipping every day on orders of $150+. For orders up to $50.00, the shipping cost is $10.00. For orders between $50.01 and $149.99, the shipping cost is $15.00. They also offer Expedited Delivery Services. The Express Delivery costs an additional $12.99 and is estimated to deliver in 2-3 business days. The Premium Delivery costs an additional $24.99 and is estimated to deliver in 1-2 business days. Please note that orders containing monogramming, alterations, engraving or gift services may require additional processing time. Most non-customized orders are processed in 2 business days. All packages are shipped on business days only. Most carriers deliver Monday through Friday, excluding Holidays. Allow 2 additional business days for processing of monograms, engraving and gift services. Alterations can take 5 business days to process. Changes cannot be made to in-progress orders. Backordered items will be shipped separately via Regular ground shipping when available, at no additional shipping cost to the customer. For international orders, order will not be shipped until all items are available. All applicable duties, taxes and handling fees are not included in the prices. These charges are the customer's responsibility and must be paid by the customer to the delivering agent upon delivery. All pricing is in U.S. funds. International Customers please contact them for Returns and Exchanges instructions. If you have any questions, e-mail them at custserv@paulfredrick.com or call customer service at 1-800-247-8162 Mon - Fri between the hours of 8:00am - 11:00pm EST.
Paulfredrick.com Return Policy?
Paul Fredrick offers a 90-day return policy. If not completely satisfied, customers can contact the company for an exchange or refund. Exchanges are free within 90 days. The return form is located at the bottom of the packing slip. Customers should note which items are being returned, along with the items requested in exchange. Replacement items will be sent with no additional shipping fee, typically within 2-4 business days after the return has been received.
For a refund, customers should return the item(s) within 90 days to receive a prompt refund of the item purchase price. After 90 days, a pro-rated refund will be issued for any item returned in original condition based on the item and its age. Refunds are normally processed within 2 business days after receipt of the return, and may take an additional 3-5 business days before it appears on the customer's bank statement.
Customers can use the Paul Fredrick Pre-Paid Label for returns. If requesting a refund, a $9.99 return shipping fee will be deducted from the total (fee does not apply to exchanges or return for store credit). Customers can also choose to use a carrier of their choice for returns. Return shipping is not refundable.
In terms of shipping policy, Paul Fredrick offers free shipping every day on orders over $150. For orders under $150, shipping charges apply. They also offer expedited delivery services for an additional fee. Most non-customized orders are processed in 2 business days. All packages are shipped on business days only. Most carriers deliver Monday through Friday, excluding Holidays. Allow 2 additional business days for processing of monograms, engraving, and gift services. Alterations can take 5 business days to process. Backordered items will be shipped separately via Regular ground shipping when available, at no additional shipping cost to the customer. For international orders, all applicable duties, taxes, and handling fees are not included in the prices. These charges are the customer's responsibility and must be paid by the customer to the delivering agent upon delivery. All pricing is in U.S. funds. International customers should contact Paul Fredrick for Returns and Exchanges instructions.
About Paulfredrick.com Payment Method?
Paulfredrick.com offers a variety of payment options. Customers can pay using Visa, Mastercard, American Express, Discover, Paul Fredrick gift cards, Shop Pay, Meta Pay, GPay, and Paypal. If a customer wishes to pay by check, they can contact Paul Fredrick Customer Service at their email address. The chosen payment method may be charged in full when the order is placed and the final checkout is completed. This includes all items on the order, including any backordered items, in-stock merchandise, gift cards, services, gift wrap, sales tax, and shipping charges, if applicable. Some orders that include only in-stock merchandise may be charged at the point of shipment. To check the order status, customers can contact Paul Fredrick customer service at their email address. Paul Fredrick is required to collect sales tax where applicable on certain merchandise, shipping, and services. If a customer is exempt from the collection of sales tax, they should contact Paul Fredrick prior to ordering. A valid exemption certificate will be required before completing the order. After placing an order, customers should receive an email confirmation to the email address they have provided. The email will list a description of the items ordered, the prices, and the status of availability. There may be situations where some of the merchandise has been backordered. The confirmation notice will include an estimated date of shipment for both in-stock and backordered merchandise. Customers will be notified via email when an item they ordered is being shipped.
What are the popular clothing items on Paulfredrick.com?
Paulfredrick.com is a popular online store for men's clothing. The popular items include Dress Shirts, Suits, Blazers, Shoes, and Ties. They also have a variety of collections such as the Performance Polo Linen Collection, Royal Oxford Shirts, Non-iron Comfort Stretch Collection, and Retro-Inspired Knitwear. Other notable items include Casual Shirts, Polos, Sweaters, Pants, Coats & Jackets, and various Accessories like Belts, Bracelets, Cufflinks, Pocket Squares, and Socks. They offer different fits for their clothing items, including Classic Fit, Tailored Fit, Slim Fit, and Big and Tall. They also run sales and clearance events where customers can find deals on various items.
How do I contact Paul Fredrick for returns or exchanges?
To contact Paul Fredrick for returns or exchanges, reach out to them at 1-800-247-8162 or email them at customerservice@paulfredrick.com. If not completely satisfied with the purchase, they offer a chance to make it right. Exchanges are free within 90 days. Complete the return form located at the bottom of the packing slip, note which items are being returned, along with the items requested in exchange. Once received, replacement items will be sent with no additional shipping fee. For returns for a refund, return the item(s) within 90 days and receive a prompt refund of the item purchase price. After 90 days, a pro-rated refund will be issued for any item returned in original condition based on the item and its age. For international customers, please contact them for returns and exchanges instructions. If there are any questions, reach out to them at custserv@paulfredrick.com or call customer service at 1-800-247-8162. They are available from Monday to Friday between the hours of 8:00am - 11:00pm EST.
What is the Paul Fredrick Pre-Paid Label?
The Paul Fredrick Pre-Paid Label is a convenient method for customers to return items. Customers can use the "Create Return Label" link to generate a pre-paid label. After filling in the necessary information, the pre-paid label can be printed out. The package can then be taken to a UPS facility, UPS dropbox, or handed to a UPS driver. If a refund is requested, a return shipping fee of $9.99 will be deducted from the total. This fee does not apply to exchanges or returns for store credit. It's important to keep a copy of the return tracking number to follow the progress of the return. Depending on the location, it may take up to two weeks for the return package to be received. Upon arrival, an email notification will be sent. For time-sensitive exchanges, the "Paid Exchange" program is recommended. Please note that when entering the "Order #", only the numbers found on the packing slip or order confirmation should be used. If there are any dashes in the number, they should be excluded from the "Order #" form. If there are any issues, customer service can be contacted at 1-800-247-1417 or custserv@paulfredrick.com. It's recommended to insure the package for the full value of the items when using a carrier of choice. The return shipping is not refundable in this case. The return address is: Paul Fredrick Returns, 350 Omega Parkway, Shepherdsville, KY 40165. Shoes can only be returned in their original, unworn condition. An insert is included with every shoe order providing quick tips to test the fit of the new shoes before wearing them where scuffing of the soles or leather uppers may occur.